Reference

How rtx888 Handles Your Personal Data

When you open an account with us, we collect certain information to run your account, process your payments through DANA, OVO, or GoPay, and keep your session secure.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataCookie and session controlsIndonesia-based data handling

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can pick this up directly. We aim to respond to privacy-related requests within a reasonable timeframe. You can reach us through any of the channels below.

What We Collect and Why We Use It

rtx888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you create your account — your name, contact details, and the wallet identifier you use for deposits or withdrawals via DANA, OVO, or GoPay. We also collect device and session data automatically when you log in from your phone

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or browser, including IP address, device type, and session timestamps. This data is used strictly for three purposes: verifying your identity, processing your transactions, and keeping your account secure against unauthorised access. We do not sell your personal data to third parties. If you use DANA
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to deposit, the transaction reference is logged on our side for reconciliation and dispute resolution — your full wallet credentials are never stored by us. Data is retained for as long as your account remains active and for a period after closure as required to meet
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applicable legal obligations. Access to your stored data is restricted to authorised staff only. Availability of our services and how data is processed may depend on local law and eligible regions. If you have questions about what data we hold on your account, you can reach
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our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take four practical steps to keep your data handled correctly. Every section below describes a real part of how your account information is managed — from the moment you log in to when you request a data deletion.

Encryption at Login

Your login session is encrypted in transit. When you access your account from a phone in Depok or a desktop browser, the connection uses SSL so your credentials are not exposed in plain text.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your language and wallet settings. You can clear these at any time through your browser settings without losing your account data.

Retention and Deletion

Account data is kept while your account is active. If you close your account, data is retained only as long as legally required, then deleted. You can request early deletion of non-essential data through our support team.

Wallet Data Handling

When you transact via OVO or GoPay, we log the transaction reference and amount — not your wallet PIN or full account credentials. That data is used only for transaction matching and dispute support.

Common Questions About Your Data and Rights

These are the questions we get most often about how your data is used, stored and accessed. If something here doesn't cover your situation, our support team can handle specific requests directly.

We collect your name, contact details, and the wallet identifier you register with — such as your DANA or OVO account number. Device and IP data is collected automatically at login for security purposes.

We do not sell your data. We may share it with payment processors like GoPay or OVO only to complete your transaction, and with legal authorities only when required by applicable law.

Yes. Submit a data access request through live chat or our support email. Verify your identity and we will compile what we hold on your account and send it to you directly.

Contact our support team and submit a deletion request. Non-essential data is removed promptly. Some records may be retained for a legally required period before full deletion is completed.

We use session and preference cookies. Session cookies expire when you close your browser. Preference cookies can be cleared via browser settings. Clearing them won't delete your account or transaction history.

We store only the transaction reference and amount — not your wallet PIN or login credentials. These records exist solely for payment reconciliation and resolving any deposit or withdrawal disputes.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us AccountRegister

How rtx888 Handles Your Personal Data

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Encryption at Login

Cookie Controls

Retention and Deletion

Wallet Data Handling

Common Questions About Your Data and Rights

01 What personal data does rtx888 collect when I register?

02 Does rtx888 share my data with third parties?

03 Can I request a copy of the data rtx888 holds on my account?

04 How do I ask rtx888 to delete my account data?

05 Does rtx888 use cookies and how do I control them?

06 Is my DANA or GoPay wallet information stored by rtx888?

Privacy Policy

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